Troubleshooting

Common issues and how to resolve them

My token balances aren’t showing up

If your token balances aren't visible in the Squid app, here are a few quick fixes to try:

Disable VPNs: VPNs can interfere with your connection to Squid. Turn off any active VPN and check your balances again.

Turn Off Adblockers: Adblockers might block necessary scripts for Squid's functionality. Disable them and refresh the app.

RPC Issues

If the issue persists, it might be due to RPC (Remote Procedure Call) problems. Squid relies on RPC connections to blockchain validators, which can be unreliable.

If none of the above solutions work, please contact Squid’s support team for more help.